Harbour Village Beach Club, named Bonaire’s Leading Hotel 2025, features the island’s only private beach, a PADI 5 Star Resort Dive center, seaside restaurant, spa, and marina. The boutique resort features 40 luxurious rooms and beachfront suites as well as privately owned residences.
Harbour Village is seeking a Front Desk/Guest Services Associate who will help create a memorable experience for our guests and create the warm atmosphere that makes our guests feel at home.
Responsibilities:
• Be the warm welcome that kicks off a memorable guest experience
• Manage guest requests prior to and during their stay
• Use up-selling techniques to maximize room occupancy & revenue
• Promote resort activities and experiences in the restaurant, dive shop and spa
• Start every stay right by swiftly checking guests in and out, take IDs, hand out room keys, prepare amenities, and provide concierge services
• Handle cash and credit transactions & be fully knowledgeable in the hotel property management system
• Stay one step ahead of guests’ needs, record and act on their preferences, and handle their messages, requests, questions, and concerns
• Take pride in your appearance and place as a resort ambassador
• Provide property tours to industry partners and other guests while being fully versed in accommodation types, rates, rate seasons, and packages
Qualifications:
• Fluency in the English language (required)
Experience and Innate Qualities:
• 1 to 3 years in a similar role preferred
• Strong verbal and written communication skills in the English language
• General proficiency with computers
• Strong problem-solving skills
• A warm personality and willingness to learn
Benefits:
• Competitive salary
• Beautiful working environment
Interested? Please submit your CV to careers@harbourvillage.com
